Last updated: 17-11-2025

At BGM Fragrance, we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website bgmfragrance.com, make a purchase, or interact with us in any way.

If you have any questions, please contact us at: [email protected]

Who We Are

Our website address is: https://bgmfragrance.com/us.

BGM Fragrance is an online store specializing in fragrances, perfumes, and related products. Our services operate primarily in El Salvador and the United States, offering cross-border shipping and customer support.

Information We Collect

We collect several types of information in order to provide the best shopping experience.

1. Personal Information You Provide

When making a purchase, registering an account, or contacting us, we may collect:

  • Full name

  • Shipping and billing address

  • Phone number

  • Email address

  • Payment information (securely processed by third-party providers)

2. Automatically Collected Data

While browsing our website, we may collect:

  • IP address

  • Browser type and device information

  • Pages visited

  • Cookies and tracking technologies

  • Usage and analytics data

3. Gravatar and Comments

When visitors leave comments, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent to detect spam.

An anonymized string created from your email (a hash) may be sent to the Gravatar service to verify if you are using it. You can review Gravatar’s Privacy Policy here:
https://automattic.com/privacy/

After your comment is approved, your profile picture becomes visible publicly next to your comment.

Media Uploads

If you upload images to our website, avoid uploading images containing embedded location data (EXIF GPS). Visitors to the site may download and extract location data from publicly visible images.

Cookies

We use cookies for functionality, analytics, personalization, and security.
Here is how cookies may work on our site:

1. Comments

If you leave a comment, you can opt-in to saving your name, email, and website in cookies for future convenience. These cookies last for 1 year.

2. Login Page

A temporary cookie may be set to check if your browser accepts cookies. It contains no personal data and is deleted when you close your browser.

3. Login Cookies

When you log in, cookies will store your login information and screen preferences:

  • Login cookies: 2 days

  • Screen options cookies: 1 year

  • “Remember Me”: login persists 2 weeks

  • Logging out removes login cookies

4. Editing or Publishing Content

If you edit or publish an article, an additional cookie will be stored containing the post ID, with no personal data. It expires after 1 day.

Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g., videos, images, articles).
Embedded content behaves exactly as if the visitor had visited the originating website.

These external sites may:

  • Collect your data

  • Use cookies

  • Add third-party tracking

  • Monitor your interaction with the embedded content (especially if you are logged in to their site)

How We Use Your Information

Your information may be used for:

  • Processing and delivering orders

  • Managing your customer account

  • Providing customer service and support

  • Improving our website and services

  • Sending promotional emails or offers (only with your consent)

  • Fraud prevention and security

  • Compliance with legal requirements

Who We Share Your Data With

We never sell or rent your information.
However, we may share it with trusted third parties when necessary:

  • Payment processors (Stripe, PayPal, etc.)

  • Shipping carriers and logistics providers

  • Email marketing platforms

  • Website hosting providers

  • Anti-spam and security tools

If you request a password reset, your IP address may be included in the reset email.

How Long We Retain Your Data

  • Comments: Retained indefinitely, along with metadata, so we can recognize follow-up comments automatically.

  • Registered users: All personal information provided in profiles is stored. Users may view, edit, or delete their information at any time (except username).

  • Administrators: Website admins can access and edit profile information as needed.

Your Rights Over Your Data

If you have an account on our site or have left comments, you may request:

  • A copy of the personal data we hold about you

  • Exported files containing your data

  • Deletion of your personal information

We cannot delete data that we are legally required to keep (for taxes, security, or administrative purposes).

Requests can be made at: [email protected]

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.
Data may also be stored or processed in the United States or other countries where our service providers operate.

International Data Transfers

By using our website, you consent to the transfer of your information to servers located in the United States and other jurisdictions, in compliance with applicable laws.

Security Measures

We implement industry-standard security protocols, including:

  • SSL encrypted connections

  • Secure payment gateways

  • Restricted access to personal data

  • Monitoring for unauthorized activity

We do not store full credit card numbers on our servers.

Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this policy periodically.
Any changes will be posted on this page with an updated revision date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your data rights:

📧 [email protected]